Conversational Facilities Operations

FixOps — Conversational Facilities Operations

Report issues, coordinate work, and keep your team informed across buildings and properties.

T1 / 04

Illustrative workflow

The problem

Facilities teams are stuck in the old way

Slow intake. Lost requests. Zero visibility.

📋
Rigid forms no one fills out correctly
Slow + incomplete
📧
Requests buried in email threads
Nothing tracked
📞
Phone calls & hallway conversations
No paper trail
🗂️
Spreadsheets updated manually
Always out of date

Try asking about:

For property management, hotels, K–12 schools, private and charter schools, and higher education.

Fast intake → fewer follow-ups
Cleaner technician routing
Supervisor visibility by conversation
Onboarding support included

How FixOps Works

Built for facilities teams who want faster intake and cleaner routing

Conversation-First Intake

Text, voice, or photo — whatever's fastest for your team

Smart Clarification

Prompts for building, urgency, and details without rigid forms

Thread Continuity

Technicians and requesters stay in the loop on the same conversation

Supervisor Reporting

Ask questions, get answers — searchable history for every request

Real workflows · Fictional data

See FixOps in action

A closer look at the workflows we’re testing with facilities teams. These private-test previews show features under evaluation, not a promise of current availability in every plan.

Private-test preview

The work, the evidence, the solution

Follow technician time, parts and a purchase receipt through a supervisor-reviewed solution.

52 seconds · Silent with on-screen captions

Read the video summary

A fictional technician records 35 minutes, one pump seal and a $12 purchase with a private receipt. A solution draft records the repair outcome and limitations. A separate supervisor reviews the solution, and its earlier revision remains in history.

Private-test preview

Your documents, your approval

Choose a Google Drive document, review its import preview, approve it and see the audit history.

43 seconds · Silent with on-screen captions

Read the video summary

An authorized test user selects a fictional Google Drive reference. The source version is marked reviewed before the exact text and destination are previewed. Explicit approval saves a private reference with its source version and an audit entry. This does not sync the whole Drive or create work orders.

Private-test preview

An accountable AI Team Member

See a sandbox assignment move from receipt to human approval, a saved checklist and a completion report.

41 seconds · Silent with on-screen captions

Read the video summary

The first AI Team Member sandbox milestone receives a fictional assignment, asks for approval, runs an approved fixed checklist template and saves a report and audit history. It does not demonstrate autonomous AI reasoning or a physical inspection. Every inspection item still needs human verification.

Built for Every Role

See how each team member experiences FixOps

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Illustrative workflow

Requester

Submit a request in seconds

No forms. Just a message.

FO
FixOps AI
Online · Facilities Operations
The heat isn't working in Room 214 — it's freezing
Logged HVAC request for Room 214. Urgency: high.
HVACRoom 214Urgent
Can you notify the requester?
Done — Requester notified. Tech assigned. ETA 45 min.
✓
Work order created
WO-2847 · Assigned to HVAC team

Simple, Transparent Pricing

Start free, scale when you're ready

FixOps Core

For a single facility or property

$79/month
  • Up to 3 technicians
  • Conversational work order intake
  • AI-powered routing
  • Mobile-friendly tech view
  • Email notifications
  • 30-day history
Most Popular

FixOps Team

For teams coordinating multiple buildings or properties

$249/month
  • Unlimited technicians
  • Multiple buildings and properties
  • Supervisor dashboard
  • Advanced AI reporting
  • Priority routing & escalation
  • Full conversation history
  • CSV export & analytics
  • Onboarding support

FixOps Enterprise

For larger portfolios and custom requirements

Custom
  • Everything in FixOps Team
  • Custom integrations
  • SSO / LDAP support
  • Dedicated onboarding
  • SLA guarantee
  • Custom AI vocabulary
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